The UK Corporate Governance Code now asks boards to declare, once a year, that their material internal controls are effective. Saying so is straightforward. Evidencing it is the hard part.
Provision 29 of the UK Corporate Governance Code 2024 asks the board to monitor its risk management and internal control framework and, at least annually, review its effectiveness. The board then reports in the annual report, including a declaration of the effectiveness of the material controls as at the balance sheet date.
Two features of it matter more than the rest:
The Code operates on a comply or explain basis. A board that departs from Provision 29 discloses the departure, explains why, and says when it expects to comply. In practice, an explanation is read closely.
The Code applies to companies listed in the commercial companies category and the closed-ended investment funds category of the UK Official List, from the date of listing.
It reaches further than that in practice. Groups apply it below the listed parent, and private companies preparing for a listing, operating under the Wates Principles, or answering questions from an audit committee tend to be asked the same questions early.
Most boards already have controls covering conduct and speaking up: a whistleblowing line, a code of conduct, a policy, mandatory training. What they frequently cannot produce on demand is evidence that those controls operated effectively across the year.
The questions an audit committee will ask are practical ones. Did the channel work? Did people use it? What came in, and what happened next? How long did issues take to reach someone with authority? Were any themes recurring? Can we show the board saw them?
Heardsafe is designed to make conduct and speak-up controls evidenceable rather than merely present.
| What Provision 29 pushes on | What the platform produces |
|---|---|
| Does the control operate? | SafeVoice captures concerns confidentially and turns them into structured, timestamped records — usage data that shows a channel is genuinely in use, not merely available. |
| Did anything material go unseen? | ClearView surfaces themes and recurring signals across a workforce, including patterns spread thinly enough that no single report would trigger review. |
| Can the board demonstrate oversight? | BoardView presents signals and their handling at board level, leaving a record of what was escalated, when, and what followed. |
| Was review carried out at least annually? | Continuous capture and audit logging give a year-round trail to review, rather than a reconstruction assembled shortly before the balance sheet date. |
If you are preparing a first Provision 29 declaration and want to discuss the conduct and speak-up portion of the evidence base, email help@heardsafe.com or call 1-844-524-5174.
Source: Financial Reporting Council, UK Corporate Governance Code 2024 and associated guidance — frc.org.uk. Last reviewed August 2026.